The hotel was as described, except the photos of the junior suite had a couch and there was no sitting area in the room. The bed was comfortable, the air conditioner worked well, nothing beats the location!
Layne
ديسمبر 2023
We loved the location, staff, and the hotel. The room had a great view, ac the balcony was very large. It was great to eat at the table and watch the ocean. The refrigerator was spacious it could fit a whole bag of ice. We enjoyed that we got 10% off from the restaurant down at the beach. Spent the whole day enjoying sun bathing and services.. when we arrived or the room was not ready, the staff did a great job and accommodated us. We were moved to a higher floor. It was great to be higher and see with no trees or obstructions. We would definitely come back to visit again.
Heather
فبراير 2025
The property has wonderful staff. Dora always kept our room clean and fresh. She always checked on us to make sure the room was to our liking. I wish i remembered his name, younger guy mid 20s at the front desk. Wonderful customer service and was always honest about how to travel around or places to eat.
Laura
أغسطس 2024
I want to congratulate the entire staff for their professionalism, kindness, smiles and ready to assist at every given moment. The best staff I have experienced around the world! The location was great. I loved my balcony and the 5th floor was wonderful for relaxation and kept up very well by staff.
Margaret
مارس 2025
I loved being on the beach. The staff were working very hard to keep the place clean. all staff were kind, courteous.
Ocean
ديسمبر 2024
The location is right on the beach and the nicer rooms have a large fridge and stovetop. The view is amazing.
Eric
نوفمبر 2024
Staff, location, value
Kevin
ديسمبر 2022
Step out of the hotel and you are on the beach where you can swim. You can hear the waves lapping the shore at night. The hotel is in the heart of Puerto Vallarta’s Romantica Zone where the restaurants are on the beach. It is opposite cafes, restaurants, beauty salons, bars, and shops.The hotel offers sun beds to laze on either at the beach or on the roof top. All the staff are very happy, helpful and welcoming. I just loved the Christmas tree being decorated by the lovely staff whilst I was there!
Merinda
نوفمبر 2023
The hotel is on the beach in the heart of the Zone Romantica. We had one of the less expensive rooms facing the street instead of the ocean, so it was a bit noisy. ALL of the staff were very friendly and helpful. That was the best part...and the hotel is right above the restaurant Si Señor.
Leehiker49
أبريل 2024
It's hard to find people so nice these days..but this place awesome..staff was great..went out of their way to make sure your stay was great...above and beyond in all aspects..would definitely recommend 👍
Lopez
أغسطس 2023